Documentation

Getting Started with Paxmail

Everything you need to set up and use your privacy-focused email service.

Getting Started

Most of our users are perfectly happy with our webmail client, but if you would like to use a local mail client, our service uses industry standard protocols like IMAP and SMTP and will work with the mail program you choose.

Recommended Mail Clients

iOS

Airmail and Spark are good options, but the default Mail app works as well.

Android

Edison, Bluemail, and K9 are all good options, with K9 being best for encryption.

Important Note

To use a local mail client with IMAP you must create an App Password. Your web password will not work.

Mail Service Setup Instructions

This is only if you want to use your mail with a local program like Apple Mail or K9 via IMAP.

iOS Setup

Configure mail, calendar, and contacts on your iPhone or iPad

  1. Click the button below to download your profile.
  2. Go to Profile Management to view and install the downloaded profile.
  3. Install the profile, which will configure mail, calendar, and contacts.
  4. You will need to enter your password three times during the setup process.

macOS Setup

Configure mail, calendar, and contacts on your Mac

  1. Click the button below to download your profile.
  2. Double-click the downloaded profile to open it.
  3. Go to Profiles to view and install the profile.
  4. Install the profile, which will configure mail, calendar, and contacts.
  5. You will need to enter your password three times during the setup process.

Android Setup

Set up K9 Mail on your Android device

  1. Download and install the K9 Mail app from the Google Play Store.
  2. Open K9 Mail and add a new account using your paxmail.cc address.
  3. Follow the on-screen instructions to complete the setup.

Windows Setup

Set up Thunderbird on your Windows PC

  1. Download and install Thunderbird from the official website.
  2. Open Thunderbird and add a new account using your paxmail.cc address.
  3. Thunderbird should autodetect the mail server settings, so no manual configuration is needed.

Server URLs and Ports

Most mail apps should autodiscover the settings, but if you need to enter them manually:

Remember

To use a local mail client with IMAP you must create an App Password; your web password will not work.

For Sending Email

Protocol
SMTP
Server
mail.paxmail.cc
Port
587 (or 465 if 587 does not work)
Security
STARTTLS / SSL-TLS

For Receiving Email

Protocol
IMAP
Server
mail.paxmail.cc
Port
993
Security
SSL/TLS

Your username will be your full email address.

Custom Domains

Use your own domain with Paxmail.

If you have your own domain, you will need to set your DNS records to point to PaxMail for sending. When you log in to the administrative portal, you will see a section named "Domain Records" which lists the records you need to set up.

We recommend:

  1. Create all the Paxmail accounts you want under the "User for mydomain" tab.
  2. Switch the DNS and allow 24 hours to propagate.
  3. Import any old emails into the new accounts using Thunderbird or our sync jobs.
Note: We previously offered Nextcloud to our users, but have since discontinued that feature.

Need Help?

Our support team is here to help if you get stuck setting anything up.

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